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Fees
Full fees and charges for the Tuxedo MasterCard® or Maestro® Prepaid Card and eccount can be found in the terms and conditions.
Summary Box
The information contained in this table summarises the key product features and is not intended to replace any terms and conditions.
| Fees | |
| Purchase Fee | MasterCard £9.95 Maestro £4.95 |
| Your Card Tariff Options | £4.99 Pay Monthly OR No fee Pay As You Go (PAYG) |
| Purchase transactions | Pay Monthly: free and unlimited in the UK and abroad PAYG: 2.95% (min 50p/max £1.50) in the UK and abroad |
| ATM withdrawals | Pay Monthly: 50p in the UK & £2.25 abroad PAYG: 1.5% (min 99p/max £1.50) in the UK & £2.25 abroad |
| To-up fees and limits | |
| £1,650 limit card |
|
| Bank transfer | Free (max load £1,500) |
| Post Office® | 99p at (max load £250) |
| PayPoint |
|
| £3,000 limit upgrade card | |
| Bank transfer | Free (max load £1,500) |
| Post Office® | 99p at (max load £250) |
| PayPoint | 3% of load value (max load £249) |
| High street bank branches | Free (max load £2,000 cash only) |
| BACS/salary/benefit payment | Free - (max load £2,000) |
| Cheque cashing (minimum cheque amount £20) |
£10 (up to £1,000), £20 (£1,000.01 - £2,000), £30 (£2,000.01 -£3,000) |
| Representing Failed Cheque Fees | As per the original submission fee |
| Card limts | |
| £1,650 limit card | £1,650 - maximum card/eccount balance £1,650 - maximum daily load £1,650 - maximum monthly load £1,500 - maximum load in any 12 months £250 - maximum daily ATM withdrawal £500 - maximum ATM withdrawal in any 12 months £1,500 - maximum daily spend £650 - maximum single transaction |
| £3,000 limit upgrade card | £3,000 - maximum card/eccount balance £2,000 - maximum daily load £5,000 - maximum monthly load n/a - maximum load in any 12 months £250 - maximum daily ATM withdrawal n/a - maximum ATM withdrawal in any 12 months £1,500 - maximum daily spend n/a - maximum single transaction |
| Information and alerts | |
| Online balance & transactions | Free |
| Check balance by automated phone service |
Local call rate in UK, standard network rates if abroad |
| Load alerts by email | Free |
| Online card to card transfer | 20p |
| Customer care | |
| *Customer Care |
10p per minute from BT landline |
| Lost and stolen Line | Local call rate in UK, standard network rates if abroad |
| SMS services | |
| Check balance by text | No extra charge - standard network rates apply |
| Load alerts | 8p |
| Card to card transfers | 20p |
| Lock your card | 20p |
| Unlock your card | 20p |
| Service fees £3,000 only | |
| Direct Debit one off set up fee |
£2.50 per direct debit payment |
| Direct Debit monthly fees | £2.50 for 1st Direct Debit & £1.50 per Direct Debit thereafter |
| Failed Direct Debit admin fee | £5 per failed Direct Debit |
| Person to Person fee |
£1.00 per payment |
| Person to Person max payment | Per day: £150 per day, 7 days: £500, per month: £1,000, per annum: £2,000 |
| Person to Person max payments per day |
2 per day |
| Standing Order | £1 |
| Failed Standing Order admin fee | £5 |
| Other charges | |
| **Dormancy Fee | £1 per month |
| PAYG refund transaction | 2.95% (min 50p, max £1.50) |
| Replacement card | £4.99 |
| Online, call centre or postal registration |
FREE |
| Paper Statement | £10 |
| PIN Issue/re-issue | FREE |
| Annual fee | FREE |
| Paying-in book | £5 |
| Investigation fee | £20 |
| Administration fees | FREE |
| Tariff Change fee | £5 |
| Mobile eccount fee | FREE for first 30 days, £1 monthly thereafter |
| Closure | |
| Cancellation or redemption |
£10 cash out fee |
| Expiry | Card valid for 36 months |
*Some ATMs may charge an additional fee and should advise you before you confirm the transaction.
**A period of 90 consecutive days in which no money has been loaded onto or taken off the card by the customer.
When is my money available?
Cash paid in at:
- PayPoint®: available instantly
- High street bank branches: available within 4 working days
- Post Office®: available within 4 working days
Loading by:
- Credit/debit card load**: available within 2 working days
- Bank Transfer: within 4 working days, however please check with your bank
- Cheque: available within 10 working days
- Salary/wage payment: available within 4 working days
- Benefit payments: please contact Customer Care
All fees and charges are reviewed from time to time and our Terms and Conditions updated. Please ensure that you check our website regularly for any changes and updates. Tuxedo reserves the right to update its fees and charges for promotional and commercial reasons.
