The award winning Tuxedo eccount and Prepaid card products offer businesses and consumers secure, innovative and flexible stored value solutions.

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Customers

As a customer, you get so much more. Not only can you earn up to 20% cashback on your purchases, but you can also earn money with our Recommend a Friend programme!

To help you get the most from your Tuxedo MasterCard® or Maestro® Prepaid Card and

eccount, we’ve developed tips and tools to make it easy to manage your money.

 

Ways to manage your money:

 

  1. Log-in online: log-in and choose ‘Summary’ or ‘Move Funds’ tabs
  2. Call our automated telephone line 0871 220 6420
  3. Use the Mobile eccount service from your mobile phone
  4. Text the bold words from the list below to 80777:

 

Notes:

This service only applies if cards are registered to the mobile number that the text is being sent from. Amount indicates the money value and XXXX indicates the last 4 digits of the 16 digit card number.

Balance updates by text: standard network rates apply when you text us. Text replies from us are FREE. Block, unblock, lost and stolen card and move money services are charged at 20p each. Calls to 0871 numbers cost up to 10p per minute for BT customers. Calls made using other service providers or mobiles may vary. Full details of all our fees can be found in the terms and conditions.

Buy now

 

Earn up to 20% cashback

What is the eccount

 

MasterCard, Maestro and their Brand Marks are registered trademarks of MasterCard International Incorporated. The Tuxedo MasterCard Prepaid Card and the Tuxedo Maestro Prepaid Card are issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International.  NBS is authorised and regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).