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Cashing Cheques
Save up to 80% on high street cheque cashing charges!
Once you have upgraded to the £3,000 limit card, you can cash your cheques with Tuxedo and funds will be paid directly into your Tuxedo eccount.
Simply send us your cheque along with the Cheque Deposit Slip -click here to download.
Please read the following information before sending us your cheque:
It is essential that you always include your 9 digit eccount number on the reverse of your
cheque
The Cheque Deposit Slip must be completed and signed to ensure your cheque is
processed correctly
Cheques must be payable to the primary eccount holder only
Cheques take at least 10 working days to clear
Cash cheques or endorsed cheques cannot be accepted
Cheques
under £10 incur a cheque processing fee (see Fees Table below)
The maximum cheque amount we can accept is £3,000. You may be contacted to provide
more information for cheques over £1,500.
Fees Table
| Cheques £0 - £1,000 | £10 (per cheque) |
| Cheques £1,000.01 - £2,000 | £20 (per cheque) |
| Cheques £2,000.01 - £3,000 | £30 (per cheque) |
| Representing failed cheques | As per original submission fee |
Cheque Cashing FAQs
What if my cheque fails to clear, will you send it back to me?
The cheque can be sent back to you for a charge of £10. The cheque will be sent by recorded delivery to the address registered to your eccount, it is therefore essential that you provide us with your correct contact details.
What happens if funds haven’t appeared on my eccount within 10 working days?
This may mean that the cheque hasn’t cleared or hasn’t been received by us. Please call Customer Care for assistance.
How much will I be charged if the cheque fails to clear?
If your cheque fails to clear, you will still be charged the relevant fee. Please see the table above.
What if my cheque is lost in the post?
We suggest you post your cheque using a recorded delivery service. We do not take any responsibility for cheques that are lost in the post.
How do I ensure funds go into the correct eccount / card?
It is crucial to include your eccount number on the reverse of the cheque. This is your 9 digit eccount number in the bottom left hand corner on the front of your prepaid card.
Do I need to provide any ID in order to cash my cheque?
No additional ID is required. The cheque must be made out to the Primary eccount holder.
Who shall I contact if I encounter any problems or have additional queries?
You can email Customer Care or call (9am - 6pm, 7 days a week) using the contact details on the reverse of your prepaid card.
How will I know when my cheque has cleared?
The relevant message will appear on your eccount statement and the cleared funds will appear on your eccount/card.
If my cheque does not clear, will I be given the option to represent it?
You will be advised if the cheque fails to clear. If you decide to represent it, further fees apply.
